![]() “It was a dreamland for technical geeks like me.” But there were major problems brewing that could be boiled down to one simple metric: USAA was growing its IT spending faster than it was growing its business. “We got to do whatever we wanted,” he recalls. In the 1990s, technology drove the business rather than the other way around, says USAA COO Tim Handren, who spent nine years in IT at the company. “If I didn’t have this business model, I’d be deaf, dumb and blind,” Yates says. And his business objective is to provide the most value to USAA as efficiently as possible, something he says he could not accomplish without the transparency and credibility that come from running IT like a business. He’s subject to the same federal regulations as any third-party provider CEO. But at the $9.2 billion USAA, he’s a chief executive, running IT with a profit and loss statement, a portfolio of 200 products and services and a contract he signs with his customer every year. They all report to ITCO President Steve Yates, who in most companies would be called the CIO. Thomas, assistant vice president of bank systems, is one of four ITCO managers responsible for an IT product line associated with a specific USAA business unit. But as his daily schedule illustrates, he’s not managing technology, he’s managing a business that supplies IT products and services to a single customer, USAA Federal Savings Bank. The punch line, of course, is that he’s still in IT - specifically ITCO (Information Technology Co.), the wholly owned IT subsidiary that serves financial services company USAA. Off topic comments, attacks or insults will not be tolerated.Beware the 9 warning signs of bad IT architecture and see why these 10 old-school IT principles still rule. Follow reddiquette and keep discussions civil, informative and polite.You can also find the tutorials and help topics for YNAB 4, as well as download their previous apps on their Classic website.Īlso check out our wiki! Subreddit Guidelines Please wander over to some of the following links at YNAB's website: YNAB has a lot of really great support resources that you should probably check out. There is a YouTube playlist by YNAB which acts as a primer for nYNAB as well. Feel free to post your questions, budget strategies & advice.įor veteran users, learn more about the changes to the new rules in the Transition Guide. We welcome any posts here regarding YNAB. ![]() This subreddit is dedicated to discussion on the popular budget software You Need A Budget. ![]() NYNAB was last updated 10 November 2021 Welcome to /r/YNAB ![]()
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